View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001183 | T99X171.00 SKB Eagle | General | public | 2021-03-31 14:35 | 2021-12-24 08:41 |
| Reporter | (ALTech) SH Son | Assigned To | Due Date | ||
| Priority | normal | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0001183: [Eagle] factory firmware installed STB | ||||
| Description | [Eagle] factory firmware installed STB SN : 2149687001202005012091 | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) Lonnie Kim , (ALTech) SH Son , (ALTech) SY Yoon , (HW) Sean Chiang , (PM) Tiffanie Lai |
|---|
|
|
PCBA pictuer update. |
|
|
@Henry I will send to VN factory with RMA return units. if you need the review from RD engineer, please contact to VN factory Thanks SON |
|
|
Hi SH Got it. However, due to the stricter regulations from VN government, plz pack the unit with complete package and make it look like a new one...Otherwise I'm worried the defect may be held with customs. Also plz share with us the tracking once shipped out. Many thanks Henry |
|
|
No further question so close it. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-03-31 14:35 | (ALTech) SH Son | New Issue | |
| 2021-03-31 14:39 | (ALTech) SH Son | Issue Monitored: (ALTech) Lonnie Kim | |
| 2021-03-31 14:39 | (ALTech) SH Son | Issue Monitored: (ALTech) SH Son | |
| 2021-03-31 14:39 | (ALTech) SH Son | Issue Monitored: (ALTech) Sophie Lee | |
| 2021-03-31 14:39 | (ALTech) SH Son | Issue Monitored: (ALTech) SY Yoon | |
| 2021-03-31 14:39 | (ALTech) SH Son | Issue Monitored: (HW) Cooper Kung | |
| 2021-03-31 14:39 | (ALTech) SH Son | Issue Monitored: (HW) Sean Chiang | |
| 2021-03-31 14:39 | (ALTech) SH Son | Issue Monitored: (PM) Tiffanie Lai | |
| 2021-03-31 14:39 | (ALTech) SH Son | Issue Monitored: (RD) Jay Lin | |
| 2021-03-31 14:39 | (ALTech) SH Son | Issue End Monitor: (RD) Jay Lin | |
| 2021-03-31 14:39 | (ALTech) SH Son | Issue End Monitor: (ALTech) SY Yoon | |
| 2021-03-31 14:39 | (ALTech) SH Son | Issue End Monitor: (HW) Cooper Kung | |
| 2021-03-31 14:39 | (ALTech) SH Son | Issue End Monitor: (ALTech) Sophie Lee | |
| 2021-03-31 14:39 | (ALTech) SH Son | Issue Monitored: (ALTech) SY Yoon | |
| 2021-04-01 09:35 | (ALTech) SH Son | File Added: KakaoTalk_20210401_102844241.jpg | |
| 2021-04-01 09:35 | (ALTech) SH Son | File Added: KakaoTalk_20210401_102831590.jpg | |
| 2021-04-01 09:35 | (ALTech) SH Son | Note Added: 0006545 | |
| 2021-04-05 10:40 | (ALTech) SH Son | Assigned To | => (PM) Henry Chiou |
| 2021-04-05 10:40 | (ALTech) SH Son | Status | new => assigned |
| 2021-04-05 10:42 | (ALTech) SH Son | Note Added: 0006564 | |
| 2021-04-06 08:41 |
|
Note Added: 0006568 | |
| 2021-12-24 08:41 | (SW) Jacky Chiang | Status | assigned => closed |
| 2021-12-24 08:41 | (SW) Jacky Chiang | Resolution | open => fixed |
| 2021-12-24 08:41 | (SW) Jacky Chiang | Note Added: 0009099 |
